JenniferSeattle, WA, United States
Multicultural learning & development specialist integrating DEI, coaching, & eLearning for global impact
- Bloomberg LP
- Premera Blue Cross
- Cru Global
- Leadership Development Consultant
- Human Resources Consultant
- Diversity and Inclusion Specialist
Devising Employee Development Plans
With my extensive experience in devising personal development plans, I can help create tailored plans to nurture your employees' growth and proficiency.
Facilitating DEI Trainings
I have effectively facilitated Diversity, Equity, and Inclusion trainings in the past, I can assist in creating a more inclusive workspace.
Team Building and Facilitation
With 15 years of experience in group dynamics, I excel at engaging a group and facilitating in-depth discussion and engagement within a team.
Creating Learning Tutorials and Job Aids
Drawing from my experience of devising learning tutorials and job aids, I can develop effective resources to guide employees in task execution.
Designing E-Learning Trainings
With my background in creating elearning trainings, I can develop interactive and engaging online programs to upgrade employees' skill sets.
Conducting Organizational Needs Assessment
Given my expertise in assessing organizational needs, I can help identify the specific requirements for your company's growth and transformation.
Coaching Leadership Development
As a certified coach, I can guide and mentor your leadership team to improve their management and decision-making skills.
Building Organizational Strategy
With a strong background in organizational strategy, I can provide counsel on strategic planning to align with your company's objectives.
Implementing Employee Engagement Initiatives
Drawing from my experience in implementing successful employee engagement initiatives, I can assist in increasing job satisfaction and productivity.
Onboarding and Training
With my experience in onboarding and training, I can effectively assimilate new employees into your organization and equip them with the needed skills and knowledge.
Extensive Experience in Organizational Development
Jennifer has worked in various HR and organizational development roles with experience from startups to Fortune 500 companies.
Proven Expertise in Learning and Development
She has led several successful Learning and Development initiatives, demonstrating her ability to create engaging and effective training programs.
Noteworthy Educational Background & Certifications
Jennifer holds an MSc in International HR and Organizational Development and is a Certified Developmental Coach, adding credibility to her expertise.
Senior Organization Development and Human Resources professional with extensive experience in talent management, organizational strategy, DEI, and transforming organizations through employee engagement initiatives. Leverages communication, leadership and training to build international, virtual, and traditional high performing teams that exceed targeted goals and expectations. Certified Developmental Coach with an MSc in International HR and Organizational Development. Conversational proficiency in French and Spanish.
KEY AREAS OF EXPERTISE
Organizational Development | Employee Engagement | Communication | DEI| Coaching Leadership Development | Onboarding | Learningand Training | Project Management Metrics and Analytics | Software Implementation | Content Creation and Facilitation
Leading Global NetSuite Training at Cru Global
In this remote role, I developed e-learning content for the globe-wide integration of cloud-based ERP, conducting needs assessments, training delivery, video demos, and job aids for over 10,000 learners in 190 countries. This increased overall usage and training adoption.
Transforming Learning & Development at Premera Blue Cross
As a Program Manager, I managed internal consulting on training for software implementation for 300 end-users. Conducted needs analyses, content development, delivery and post-analysis, and led the implementation of DE & I specific coaching.
Diversity, Equity & Inclusion Consulting at Bloomberg LP
I used data and KPIs to predict investment outcomes for Bloomberg students and their future with the company. This consulting role included leadership development recommendations, and program management for recruiting French and German-speaking students.
Revamping Onboarding at Mariners Church
As Director of Training and Development, I oversaw the creation and implementation of onboarding training content, which I delivered to over 4,000 members. This significantly improved the hiring process, leading to a robust growth in group leaders.
Strategic Expansion at Cru Global
As City Director, I developed training curricula for over 10,000 global leaders, managing the production of remote fundraising events and developing international recruitment strategies. This resulted in increased revenue and exponential engagement growth.
Inclusive Instructional Design
Learning Articulate 360
erious Games Designer - Grenoble Ecole de Management
Wedding Planning - College of the Extended University at Cal Poly Pomona
Certified Development Life Coach, Coach U, Bradenton, FL
Principal and HR Coaching Consultant
Journeying with Jen Mar 2015 - Present
Lead Coach and HR consulting practice, specializing in Learning and Development and Diversity, Equity, and Inclusion (DEI). Currently working with Impact Group HR, global leader in relocation and out placement services, and Activate 180, a company focused on employee performance, retention, and productivity.
•Transitional and Relocation coach guiding 35+employees of Fortune 500 companies and their families as they integrate in their new cities and jobs. Teaching techniques in stress management, habit building, personal branding, career coaching, resume building, LinkedIn education, and integration techniques.
•Coaching employees of startups and emerging markets. Areas of consulting include communication techniques, cultural awareness, effective habit building, timemanagement, strategic development, and personal development through multi-million dollar acquisitions.
Learning and Development Program Manager
Premera Blue Cross Feb 2020 - Oct 2020
Served as program manager for the business transformation office. Managed internal consulting on Training and development for software implementation for over 300 endusers.
•Conducted Needs analysis, recommendation, content development, through delivery and post-analysis for endusers located in Eastern and Western Washington and Alaska.
•Worked with PM’s indifferent department aldivisions, tomanage expectations and implement best practices for internal phased delivery approach.
•Helped conduct coaches training and evaluation for internal senior leadership development by evaluating coaching techniques in small groups, resulting in the implementation of coaching at Premera. DE & I specific coaching.
Global NetSuite Training Lead – Cru Global(Remote)
Cru Jun 2018 - Feb 2020
Managed remote team of 48 by using video conferencing, chat platforms and instant messaging.
•Developed content fore-learning training implementation in global integration of cloud-based ERP, greatly increasing global finance function capacity.
•Conducted needs assessment, training delivery, videodemos, and jobaids, for 10,000+multi-generational learners and global organizational leaders in 190countries.
•Increased overall usage and adoption of trainings globally by directing and organizing translation of eLearning training videos and materials into 24 languages.
Diversity, Equity & Inclusion Business Case Consultant
Bloomberg LP Oct 2017 - May 2018
•Used data, benchmarking and KPIs to predict and measure the investment of Bloomberg students at their universities and their future with Bloomberg.
•Led the program and communications responsible for recruiting 40 German and French speakers.
Director of Training and Development
Mariners Church Oct 2015 - May 2017
Developed and facilitated onboarding trainings on organizational brand and culture, product knowledge, coaching, and leadership skills.
•Designed and implemented training content to over 4,000 members in small groups, Onboarding over 200 new SIG’s in 2 years, and successfully recruited and trained 250 new volunteer leaders.
•Developed and Created Personal Development Plans to monitor leader and group effectiveness.
•Improved hiring and onboarding process to attract top leadership talent by strategically recruiting key members, which led quarterly growth of group leaders.
City Director - Director of Fund Development and Strategic Expansion International Campus Director
Cru Global Jun 2007 - Dec 2014
Developed training curriculum to equip10,000+Global Leaders in fund development training.
•Createde Learning training and coaching curriculum for global fundraising tool used in 190 countries, resultingin 250% increase in revenue.
•Project Managed the production of 25 remote fundraising events across 3 states that generated $1millionin 1 year.
•Developed international strategy to recruit and train new members resulting in 200% increase in engagement.
- Diversity, Equity, and Inclusion (DEI) initiatives
- Employee Engagement
- Leadership Coaching
- Leadership Training
- Onboarding Strategy
- Management Consulting