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Information Security Awareness Training helps people understand how to protect their data and stay secure online.

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Creating an Effective Information Security Awareness Training Program: Everything you Need to Know

Information security awareness training is a critical component of any organization's data privacy and protection training program. The purpose of this type of training is to educate employees on how to identify, prevent, and respond to information security threats. Effective information security awareness training can help protect an organization from cyber attacks, data breaches, and other security incidents. However, not all information security awareness training programs are created equal. In this article, we will explore the key considerations for hiring and building effective information security awareness training.

What is Information Security Awareness Training?

Information security awareness training is a type of training that focuses on educating employees about the importance of information security and how to protect sensitive data. This type of training covers a wide range of topics, including:

  • Phishing attacks
  • Malware
  • Password security
  • Social engineering
  • Physical security

The goal of information security awareness training is to ensure that all employees are aware of the risks associated with information security and understand their role in protecting the organization’s data.

Common Training Deliverables

There are many different types of training deliverables that can be used to build effective information security awareness training programs. Some of the most common training deliverables include:

  • Online courses
  • Simulations
  • Webinars
  • Interactive games
  • Quizzes and assessments

Each of these training deliverables has its own strengths and weaknesses, and the best approach will depend on the organization's size, industry, and training goals.

Industries That Require Information Security Awareness Training

Information security awareness training is essential for any organization that handles sensitive data. However, some industries are particularly vulnerable to security threats and are therefore more likely to require information security awareness training. These industries include:

  • Finance and banking
  • Healthcare
  • Retail
  • Government
  • Education

Organizations in these industries may be subject to specific regulations around data privacy and protection, making information security awareness training an essential part of their compliance programs.

Training Roles That Are Most Relevant to Information Security Awareness Training

There are several job roles within an organization that are particularly relevant to information security awareness training. These include:

  • Chief Information Security Officer (CISO)
  • Information Security Manager
  • HR Manager
  • Training and Development Manager
  • IT Manager

These roles are responsible for managing the organization's information security program and ensuring that all employees are adequately trained on information security best practices.

How to Hire for Information Security Awareness Training Roles

When hiring for information security awareness training roles, there are several key considerations to keep in mind. These include:

  • Technical expertise: Candidates should have a solid understanding of information security concepts and best practices.
  • Communication skills: Candidates should be able to communicate complex information security concepts to employees at all levels of the organization.
  • Training experience: Candidates should have experience designing and delivering effective information security awareness training programs.
  • Industry experience: Candidates with experience working in the organization's industry will have a better understanding of the specific information security threats and challenges faced by the organization.

How to Build and Deliver Effective Information Security Awareness Training

Building and delivering effective information security awareness training requires a strategic approach. Some best practices include:

  • Identify training goals: Determine what the organization hopes to achieve with information security awareness training.
  • Assess employee knowledge: Conduct a baseline assessment of employee knowledge to identify knowledge gaps and areas for improvement.
  • Create engaging content: Use a variety of training deliverables to keep employees engaged and motivated.
  • Make it relevant: Use real-world examples and scenarios to make the training relevant to employees' daily work.
  • Provide ongoing training: Information security threats are constantly evolving, so it's important to provide ongoing training to ensure employees are up-to-date on the latest threats and best practices.

Why Companies Must Do Information Security Awareness Training Effectively

The consequences of not providing effective information security awareness training can be severe. Organizations that do not adequately train their employees on information security best practices are at a higher risk of cyber attacks, data breaches, and other security incidents. These incidents can result in financial losses, damage to the organization's reputation, and legal repercussions. For example, in 2017, Equifax suffered a massive data breach that compromised the personal information of 143 million people. The company was later fined $700 million by the Federal Trade Commission for its failure to adequately protect consumer data.


Information security awareness training is an essential component of any organization's data privacy and protection program. By hiring the right talent and following best practices for building and delivering effective training, organizations can protect themselves from security threats and ensure that their employees are equipped with the knowledge they need to prevent and respond to security incidents.


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