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Creating an Effective Gifts and Entertainment Training Program: Everything you Need to Know

If you're in an industry that requires compliance training, such as code of conduct and ethics training, you may also need to provide gifts and entertainment training. This is critical in industries where gifts and entertainment are commonly used to build relationships with clients, such as finance, consulting, and hospitality. However, providing ineffective gifts and entertainment training can have severe consequences for your business, including legal and reputational risks.

What is Gifts and Entertainment Training?

Gifts and entertainment training is a type of compliance training that teaches employees about the rules and regulations surrounding the giving and receiving of gifts and entertainment in a business context. This type of training is designed to ensure that employees are aware of and abide by relevant laws, regulations, and company policies, which may limit the types of gifts and entertainment that can be given or received.

Common Deliverables for Gifts and Entertainment Training

Gifts and entertainment training typically covers the following topics:

• Applicable laws and regulations
• Company policies and guidelines on gifts and entertainment
• The types of gifts that can be given and received
• The limits on the value of gifts and entertainment
• How to properly document gifts and entertainment

Industries That Require Gifts and Entertainment Training

Gifts and entertainment training is particularly important in industries where relationship-building is a key part of business, such as finance, consulting, and hospitality. For example, investment bankers may take clients out for a fancy dinner or treat them to tickets to a sporting event. In this case, gifts and entertainment training is critical to ensure that employees understand the legal and ethical boundaries for these activities. Other industries that may require gifts and entertainment training include:

• Pharmaceuticals and healthcare
• Construction and engineering
• Real estate
• Technology
• Insurance

Training Roles Relevant to Gifts and Entertainment Training

The following roles are most relevant to gifts and entertainment training:

• Compliance officer
• Legal counsel
• Human resources
• Training manager

How to Hire for Gifts and Entertainment Training

When hiring for gifts and entertainment training, look for candidates with a background in compliance, legal, or human resources. They should have experience in developing and delivering compliance training programs, as well as a strong understanding of the relevant laws and regulations. In addition, they should have excellent communication skills and be able to effectively communicate complex concepts to employees at all levels of the organization.

Building and Delivering Effective Gifts and Entertainment Training

Effective gifts and entertainment training should be tailored to the specific needs of your organization and industry. It should also be engaging and interactive to ensure that employees understand and retain the information. Consider incorporating real-world examples and scenarios to help employees understand the types of gifts and entertainment that are appropriate and those that are not.

Finally, make sure that your gifts and entertainment training is up-to-date and reflects any changes in laws, regulations, or company policies. Providing regular refresher training can also help ensure that employees are aware of and abide by the latest rules and guidelines.

Why Companies Must Provide Effective Gifts and Entertainment Training

Providing effective gifts and entertainment training is critical for businesses that operate in industries where relationship-building is key. Failure to provide effective training can result in legal and reputational risks, as well as damage to your business relationships with clients and partners. For example, in 2013, JPMorgan Chase was fined $264 million by the U.S. government for violating anti-bribery laws related to its hiring practices in China. The bank was accused of hiring the children of influential officials in order to win business. While JPMorgan Chase denied any wrongdoing, the incident highlights the importance of providing effective gifts and entertainment training to ensure compliance with relevant laws and regulations.