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Creating an Effective Compliance Training Program: Everything you Need to Know

If you're looking to hire someone to create and deliver compliance training, you probably have a lot of questions. What is compliance training? Who needs it? What do compliance trainers do? And most importantly, how can you make sure you're hiring the right person for the job?

What is Compliance Training?

Compliance training is education that helps employees understand the laws, regulations, and company policies that apply to their jobs. This type of training is particularly important in industries that are heavily regulated, like healthcare, finance, and government. Compliance training covers a wide range of topics, from data privacy and security to workplace safety and anti-discrimination laws.

Common Compliance Training Deliverables

Compliance training deliverables vary depending on the industry and the specific regulations that apply to the company. Some common deliverables include:

• E-learning courses
• On-demand video training
• In-person training sessions
• Interactive simulations
• Assessments and quizzes to test employee knowledge

Industries that Require Compliance Training

As mentioned, industries that are heavily regulated require compliance training. This includes:

• Healthcare
• Finance and accounting
• Government
• Pharmaceuticals
• Manufacturing

Roles Most Relevant to Compliance Training

Compliance training is most relevant to employees who work in roles with a lot of regulatory oversight. This includes:

• Compliance officers
• Human resources professionals
• Legal professionals
• IT professionals
• Security professionals

Hiring for Compliance Training

When hiring for compliance training, there are a few key things to keep in mind:

• Look for someone with experience in your industry
• Ask for references and case studies from previous clients
• Make sure the trainer is up-to-date on the latest regulations and laws
• Ensure that the trainer is comfortable with the delivery method you're using (e.g. in-person, e-learning, etc.)

Building and Delivering Effective Compliance Training

Effective compliance training should be:

• Customized to your company's specific needs and regulations
• Interactive and engaging
• Relevant to employees' daily jobs
• Regularly updated to reflect changes in laws and regulations

Why Companies Must Do Compliance Training Effectively

Compliance training is crucial for companies that want to avoid legal troubles. For example, in 2019, the Federal Trade Commission fined a healthcare company $5.5 million for failing to properly train their employees on data privacy laws. Additionally, ineffective compliance training can lead to employee frustration and disengagement.

What Happens When Compliance Training is Not Done Effectively

When compliance training is not done effectively, companies can face legal fines and penalties. Additionally, employees may not fully understand the regulations that apply to their jobs, which can lead to mistakes and oversights. This can have serious consequences in industries like healthcare and finance, where mistakes can result in harm to patients or financial losses for clients.

Hiring a compliance trainer can be a great investment in your company's future. By ensuring that employees are well-trained and up-to-date on the latest regulations, you can avoid legal troubles and promote a culture of compliance and ethical behavior.