Hire L&D Experts With Restaurants and Food Service Experience

This includes all types of food service providers, including restaurants, cafes, bars, fast food chains, and catering services.

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Tasha Strategic Instructional Designer

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Hiring Freelancers with Experience in Restaurants and Food Service

Deciding on the right kind of training for your restaurant and food service business can be a daunting task. With so many training needs and training deliverables, it's essential to find the perfect fit for your team. In this FAQ, we'll answer some common questions about training needs, deliverables, topics, roles, and examples of training done well in the restaurants and food service industry. We'll also discuss the benefits of hiring a freelance trainer versus a full-time contractor, so you can make an informed decision.

What are the most common training needs for the restaurants and food service industry?

The restaurants and food service industry is fast-paced and ever-changing. This means that staff training is critical in keeping up with industry standards and customer expectations. Common training needs include:

  • Food safety and sanitation
  • Customer service skills
  • Menu knowledge and upselling techniques
  • Teamwork and communication
  • Leadership and management skills

What are the common types of training deliverables?

Training deliverables can vary depending on your specific business needs. However, popular types of training deliverables include:

  • Online courses and workshops
  • In-person training sessions
  • On-the-job training and mentorship
  • Employee handbooks and manuals
  • Video tutorials and demonstrations

What are common training topics covered in the industry?

Training topics should be comprehensive and relevant to your business. Some popular training topics for restaurants and food service businesses include:

  • Food preparation and cooking techniques
  • Food safety regulations and best practices
  • Customer service and communication skills
  • Team building and conflict resolution
  • Time management and organization

What are common training roles that restaurants and food service businesses might require?

Depending on your business size, you may need a variety of roles to ensure your team is well-trained. Common training roles include:

  • Training managers or coordinators
  • Instructional designers
  • On-the-job trainers or mentors
  • Subject matter experts (SMEs)
  • E-learning developers

Can you provide examples of training done well by companies in the industry?

One great example of effective training in the restaurant industry is the comprehensive training program used by Starbucks. They provide a mix of online and in-person training, covering topics like customer service, beverage preparation, and store operations. Another example is Chipotle, known for its extensive onboarding process and ongoing training for employees, ensuring they are well-equipped to deliver an exceptional customer experience.

What are the benefits of hiring a freelance trainer versus a full-time contractor?

Hiring a freelance trainer can offer several advantages over full-time contractors for restaurants and food service businesses:

  • Cost-effective, as you only pay for the training you need
  • Flexibility to scale training efforts up or down as needed
  • Access to a wide range of expertise and skills
  • Ability to adapt quickly to changing industry trends
  • No long-term commitment or overhead costs

By understanding your business's unique training needs and exploring your options, you'll be well-prepared to create a top-tier training program that sets your restaurant and food service business up for success.


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  • “I used Learnexus because I knew they could deliver what I needed…someone who had a robust portfolio and someone who specialized in producing massive, open online education courses.” Georgianna, PhD

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