Hire L&D Experts With Hospitality Experience

Hospitality includes Training for customer service, communication, and problem-solving skills for businesses in the hospitality industry, such as hotels, restaurants, and event venues.

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Hiring Freelancers with Experience in Hospitality

If you're in the hospitality industry and looking to upskill your team, hiring a freelance trainer can be a great solution. Here are some common questions we get asked about training needs in the hospitality industry:

What are the most common types of training needs in the hospitality industry?

There are many different types of training needs in hospitality, but some of the most common include:

  • Customer service skills training
  • Food safety and hygiene training
  • Team building and leadership training
  • Communication skills training
  • Time management and organization training

What are the most common types of training deliverables for the hospitality industry?

There are a variety of training deliverables that can be used in the hospitality industry, depending on the specific needs of the company. These can include:

  • Online courses and e-learning modules
  • In-person training sessions and workshops
  • Customized training materials, such as manuals and handbooks
  • On-the-job training and coaching

What are some common training topics for the hospitality industry?

Some common training topics in the hospitality industry include:

  • Customer service and guest experience
  • Food safety and hygiene
  • Team building and leadership
  • Communication skills
  • Time management and organization

What are some common training roles that hospitality companies might require?

There are a variety of training roles that can be needed in the hospitality industry, depending on the size and type of company. Some common training roles include:

  • Training manager or director
  • Training coordinator or administrator
  • Trainer or facilitator
  • Instructional designer
  • Subject matter expert (SME)

What are some examples of training done well by companies in the hospitality industry?

One great example is the Ritz-Carlton Hotel Company. Their employees undergo extensive customer service training, including a program called 'The Ritz-Carlton Mystique', which focuses on creating a memorable experience for guests. Another example is McDonald's, which has a comprehensive training program for their employees that includes on-the-job training and e-learning modules.

What are the benefits of hiring a freelance trainer vs. a full-time training contractor in the hospitality industry?

There are a number of benefits to hiring a freelance trainer for your hospitality business, including:

  • Cost savings: Freelance trainers generally have lower overhead costs and may be more affordable than full-time contractors.
  • Flexibility: Freelance trainers can be hired on a project-by-project basis or for short-term contracts, allowing you to be more flexible with your training needs.
  • Specialized expertise: Freelance trainers often have niche areas of expertise and can provide specialized training that might not be available from a full-time contractor.
  • Objectivity: Freelance trainers can bring an objective perspective to your training program, which can be especially helpful if you're looking to make changes or improvements.

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Don’t just take our word for it...

  • “I used Learnexus because I knew they could deliver what I needed…someone who had a robust portfolio and someone who specialized in producing massive, open online education courses.” Georgianna, PhD

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  • “We had conversations with probably four or five [Learnexus freelancers], then narrowed our choice down to our top candidate. All of them had experience. That's a good problem to have when you’re presented with an abundance of the skillset.” Tate, Transformation and Enablement Manager

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