Hire L&D Experts With Hospitality Experience

Hiring Freelancers with Experience in Hospitality

If you're in the hospitality industry and looking to upskill your team, hiring a freelance trainer can be a great solution. Here are some common questions we get asked about training needs in the hospitality industry:

What are the most common types of training needs in the hospitality industry?

There are many different types of training needs in hospitality, but some of the most common include:

• Customer service skills training
• Food safety and hygiene training
• Team building and leadership training
• Communication skills training
• Time management and organization training

What are the most common types of training deliverables for the hospitality industry?

There are a variety of training deliverables that can be used in the hospitality industry, depending on the specific needs of the company. These can include:

• Online courses and e-learning modules
• In-person training sessions and workshops
• Customized training materials, such as manuals and handbooks
• On-the-job training and coaching

What are some common training topics for the hospitality industry?

Some common training topics in the hospitality industry include:

• Customer service and guest experience
• Food safety and hygiene
• Team building and leadership
• Communication skills
• Time management and organization

What are some common training roles that hospitality companies might require?

There are a variety of training roles that can be needed in the hospitality industry, depending on the size and type of company. Some common training roles include:

• Training manager or director
• Training coordinator or administrator
• Trainer or facilitator
• Instructional designer
• Subject matter expert (SME)

What are some examples of training done well by companies in the hospitality industry?

One great example is the Ritz-Carlton Hotel Company. Their employees undergo extensive customer service training, including a program called 'The Ritz-Carlton Mystique', which focuses on creating a memorable experience for guests. Another example is McDonald's, which has a comprehensive training program for their employees that includes on-the-job training and e-learning modules.

What are the benefits of hiring a freelance trainer vs. a full-time training contractor in the hospitality industry?

There are a number of benefits to hiring a freelance trainer for your hospitality business, including:

• Cost savings: Freelance trainers generally have lower overhead costs and may be more affordable than full-time contractors.
• Flexibility: Freelance trainers can be hired on a project-by-project basis or for short-term contracts, allowing you to be more flexible with your training needs.
• Specialized expertise: Freelance trainers often have niche areas of expertise and can provide specialized training that might not be available from a full-time contractor.
• Objectivity: Freelance trainers can bring an objective perspective to your training program, which can be especially helpful if you're looking to make changes or improvements.