Hire L&D Experts With Financial Technology (FinTech) Experience

Hiring Freelancers with Experience in Financial Technology (FinTech)

Financial technology, or FinTech, is transforming the world of finance at an astounding rate. As a result, it's crucial for businesses in this industry to stay up-to-date on the latest technologies, trends, and best practices. One way to do this is by investing in high-quality training. But what are the most common types of training needs for FinTech companies? What kind of training deliverables should you expect? And how can you find the best freelance trainers to help your team excel? In this post, we'll answer these questions and more.

Common Training Needs in FinTech

FinTech companies often require training in several key areas, such as:

• Regulation and compliance: Staying compliant with industry regulations is crucial to avoid hefty fines and maintain a solid reputation. Examples include anti-money laundering (AML) training, know your customer (KYC) processes, and data privacy.
• Technology and software: As FinTech relies heavily on technology, it's essential for employees to be proficient in various tools and platforms, like blockchain, AI, and machine learning.
• Cybersecurity: Protecting sensitive customer data is a top priority for FinTech businesses, which makes regular cybersecurity awareness and training necessary.
• Product knowledge: To effectively sell and support FinTech products, employees need in-depth knowledge about their features and benefits.

Common Training Deliverables and Topics

When hiring a FinTech trainer, you can expect them to create and deliver various types of training materials, such as:

• Instructor-led workshops or webinars
• Custom eLearning modules
• Job aids and quick reference guides
• Assessments and quizzes

The topics covered in FinTech training can range from general industry trends to highly specific software or tool training. For example, a trainer may create a course on the principles of open banking, as well as a hands-on workshop on using a particular cryptocurrency exchange platform.

Common Training Roles in FinTech

There are a variety of training roles that FinTech companies might require, such as:

• Instructional designers: Professionals who design and create training materials for different formats and platforms.
• Subject matter experts (SMEs): Individuals with deep knowledge of a particular topic or field, like blockchain technology, who can provide insights and expertise during the development of training materials.
• Trainers or facilitators: Experts in delivering training sessions, workshops, and webinars, helping employees engage with the content and apply their learning.

Examples of Training Done Well by FinTech Companies

Many FinTech companies have successfully implemented training programs to boost their employees' skills and knowledge. For instance, Stripe, a leading payment processing platform, offers its global workforce access to a wide range of online learning resources, including technical skills training and professional development courses. Similarly, Revolut, a digital banking platform, invests in robust onboarding training and ongoing development opportunities for its team, ensuring that employees are well-versed in the company's products, culture, and values.

Benefits of Hiring Freelance vs. Full-Time Training Contractors

When it comes to sourcing training talent, FinTech companies may choose between hiring freelance trainers or full-time training contractors. There are several benefits to working with freelancers:

• Cost savings: Freelancers can be hired on a project-by-project basis, reducing the overhead costs associated with full-time employees.
• Flexibility: Freelancers can be scaled up or down as needed, allowing businesses to adapt to changing training requirements quickly.
• Access to specialized expertise: Freelancers often possess niche skills and knowledge, enabling companies to tap into specific areas of expertise as needed.
• Speed: Freelancers can be brought in quickly to address pressing training needs, without the lengthy hiring process associated with full-time positions.

In conclusion, hiring freelance trainers offers a flexible, cost-effective way for FinTech companies to address their training needs. By staying informed about common training topics, deliverables, and roles, businesses in the FinTech industry can make the most of their training investments and set themselves up for success.