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Airlines: Find freelancers with specialized knowledge in training and development for the airline industry, including areas such as safety procedures, customer service, and technical skills.
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If you're in the airlines industry, you know that top-notch training is crucial for success. In this guide, we'll discuss the various types of training, deliverables, roles, and examples of training done well in the airlines industry. We'll also dive into the benefits of hiring freelance vs. full-time training contractors. So, let's dive into the world of airlines training!
For a smooth flight, airlines require different types of training such as safety and security training, customer service training, technical training, and leadership development. For instance, flight attendants need to know how to handle emergency situations, while pilots require extensive technical knowledge to operate aircraft safely.
Training deliverables can range from e-learning modules, in-person workshops, on-the-job coaching, to simulation exercises. For example, Delta Airlines uses advanced flight simulators to help pilots improve their skills in a controlled environment.
Training topics can include emergency procedures, aircraft systems, crew resource management, regulations and compliance, and customer service. For instance, British Airways provides training on dealing with disruptive passengers as part of their customer service curriculum.
Roles can include trainers, instructional designers, e-learning developers, training coordinators, and training managers. At Southwest Airlines, for example, their Leadership Development team focuses on creating a culture of continuous learning and growth.
Singapore Airlines sets the bar high with their extensive training programs. They invest heavily in their state-of-the-art facilities, ensuring employees undergo rigorous training before they even step foot on an aircraft. Another great example is Air New Zealand, which created a virtual reality training experience for cabin crew, enhancing their learning and ensuring they're well-prepared for real-life situations.
Hiring freelance training talent can offer flexibility, cost savings, and access to a broader pool of expertise. Freelancers can be brought in for specific projects, reducing the overhead associated with full-time employees. On the other hand, full-time training contractors can provide consistency and in-depth knowledge of the company's culture and processes. Ultimately, the decision will depend on the company's needs and training requirements.
“I used Learnexus because I knew they could deliver what I needed…someone who had a robust portfolio and someone who specialized in producing massive, open online education courses.” Georgianna, PhD
Read the full storyProject:Develop Massive Online Open Course (MOOC)
“We had conversations with probably four or five [Learnexus freelancers], then narrowed our choice down to our top candidate. All of them had experience. That's a good problem to have when you’re presented with an abundance of the skillset.” Tate, Transformation and Enablement Manager
Read the full storyProject:Transform Cross-functional Content Management Hub
Scale your training team and hire L&D specialists with experience working in the Airlines industry on Learnexus, the One Stop Shop for Training.
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