- industry pro
Specific experience in this role
Learning and Development Expert- Instructional Design/ eLearning/ Virtual Facilitation
North Carolina, United States
Open to freelancing
I've worked with:
- Brown University,
- Conservation International,
- Shift Meeting,
- U.S. Department of State,
- GMCS (Green Mountain Concert Services)
- Sunshower Learning
I am fluent in:
Heather is a seasoned learning and development expert specializing in instructional design, e-learning development, and virtual facilitation.
Partnering with subject matter experts, she develops custom programs that engage with learners and change behavior. While her projects can result in an instructor manual with step-by-step instructions for facilitating courses, more and more often, they result in e-learning modules. Heather develops most modules in Storyline 360 and RISE.
She facilitates groups from 5 to 500 on customer service to leadership and communication to team building. She is equally adept at facilitating using tools like Zoom and MURAL to connect with virtual participants.
Heather serves as an adjunct faculty member for the Foreign Service Institute, the training school for the U.S. Department of State, where she teaches courses in leadership and supervision both in the U.S. and at U.S. Embassies and Consulates.
Heather’s superpower: “Creatively designing learning programs to change behavior.”
Heather hasn’t shared any videos yet