Picture this: You’ve invested in the best tools and training programs for your team, but you’re still not seeing the results you desire. What if there was a secret weapon to unlock your team’s potential? Enter the world of performance support – the best kept secret to elevating your team’s game.
What is Performance Support?
Performance support is a powerful, yet often overlooked, strategy that provides employees with real-time, on-the-job assistance. This can come in various forms, such as digital resources, job aids, mentoring, and more. The goal is to help employees apply their knowledge and skills effectively in their everyday tasks, maximizing productivity and performance.
Key Benefits of Implementing Performance Support
Investing in performance support can yield significant benefits. Here are a few:
- Increased engagement and productivity:
“Our employees were struggling with the application of new skills, but after implementing performance support, we’ve seen a notable improvement in their engagement and productivity,” says a generic L&D professional.
- Reduced training time and costs:
As employees are better equipped to apply their learning, the need for extensive training is minimized, saving both time and money.
- Improved retention and application of learning:
Performance support ensures that learning is not forgotten, but instead continuously reinforced and applied on the job.
- Enhanced employee satisfaction and performance:
When employees feel supported, they are more likely to be satisfied with their job and perform at higher levels.
Real-World Example: Performance Support in Action
Consider a sales team given a new customer relationship management (CRM) tool. The initial training sessions were comprehensive, but as the team began using the CRM, they faced various challenges. Instead of scheduling more training sessions, the company introduced performance support in the form of quick-reference guides, instructional videos, and a help desk. This enabled employees to access assistance immediately, resulting in increased productivity and CRM adoption.
How Learnexus Can Help
Discovering the power of performance support is just the beginning. You need the right team of professionals to implement it effectively. This is where Learnexus comes in. We help you find and hire top-notch freelancers with expertise in Learning & Development, ensuring that your organization benefits from the best kept secret performance support.
With Learnexus, you can save up to 47% on costs while eliminating procurement issues and saving time. Our extensive marketplace connects you with skilled L&D professionals, allowing you to create tailored, effective performance support strategies that empower your employees and drive business success.
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