Unlocking Employee Potential: How Performance Support Tools Revolutionize Learning & Development

Lauren Goff
L&D Specialist
Unlocking Employee Potential: How Performance Support Tools Revolutionize Learning & Development

Imagine a world where employees could instantly access just-in-time training and support, tailored to their needs, at the precise moment they need it. That’s the promise of performance support tools in learning and development.

Performance support tools provide employees with the resources they need to learn and grow in their roles, without interrupting their daily workflows. These tools help bridge the gap between formal training and on-the-job learning, making it easier for employees to access and apply new knowledge. In this blog post, we’ll explore how performance support tools are revolutionizing learning and development in the workplace.

The Importance of Performance Support Tools

As the famous learning professional Jane Doe once said, “Training can only take us so far – it’s the support and reinforcement tools that make learning stick.” Indeed, research has shown that employees forget up to 70% of what they’ve learned within the first 24 hours of training. This makes it clear that ongoing support is crucial for retaining and applying new knowledge.

Examples of Performance Support Tools

There are numerous performance support tools available, each with its unique benefits and applications. Some common examples include:

  • Job aids, such as checklists and flowcharts, which help employees complete tasks accurately and efficiently.
  • Mobile apps that provide quick access to relevant information and resources.
  • Online communities and forums where employees can seek advice and share best practices.
  • Microlearning modules that deliver bite-sized content on specific topics, making it easier for employees to digest and apply new information.

Real-World Application

Consider the story of Company X, a Fortune 500 company that struggled to keep its sales team up to date on its ever-evolving product offerings. By implementing a mobile app that provided quick access to product information and training resources, Company X enabled its sales team to find the information they needed, right when they needed it. As a result, the company saw a significant increase in sales and customer satisfaction.

How Learnexus Fits In

Learnexus is a freelancer marketplace for Learning & Development, helping companies like Company X find qualified professionals to design and implement customized performance support tools. By leveraging the expertise of freelancers in the L&D space, Learnexus clients can quickly and easily access the resources they need to support their employees’ ongoing learning and development, while saving time and reducing procurement issues with a single master services agreement.

In summary, performance support tools play a crucial role in the learning and development process, ensuring that employees retain and apply the knowledge they gain through training. By partnering with Learnexus, companies can efficiently access the resources and expertise needed to implement these tools, ultimately driving greater employee success and business performance.