Imagine a world where your employees magically improve their performance without the need for time-consuming training sessions or cumbersome workshops. Believe it or not, the key to unlocking this power lies in effective performance support strategies for employee improvement. Performance support is the secret sauce that makes traditional learning & development initiatives even more effective, transforming the workplace into a dynamic environment where employees can excel.
But what exactly is performance support, and how can it be used to create a culture of continuous improvement in your organization? In this blog post, we’ll dive into the world of performance support, exploring how it can turbocharge employee development and create an organization where everyone’s a winner.
1. Performance support: The unsung hero of employee improvement
Performance support is a set of tools, resources, and strategies that help employees apply the knowledge and skills they’ve acquired through training to their day-to-day tasks. It bridges the gap between the theoretical knowledge gained from formal training and the practical application required for success on the job. In the words of an L&D professional, “Performance support is like having a trusted advisor by your side, guiding you through challenges and helping you make the right decisions in real-time.”
2. The benefits of performance support for employee improvement
Integrating performance support into your employee development strategy can yield some impressive results, such as:
- Improved productivity: By providing the right resources at the right time, employees can overcome roadblocks more quickly and complete tasks more efficiently.
- Faster skill development: Performance support reinforces learning and accelerates the transfer of new skills to the workplace.
- Greater engagement: Employees feel more supported and valued, leading to higher job satisfaction and commitment to the organization.
3. Performance support tools and strategies for success
There’s no one-size-fits-all approach to performance support, but here are some proven strategies that can help:
- Job aids: These can come in the form of cheat sheets, checklists, or process maps that provide step-by-step guidance for performing a task.
- Microlearning: Bite-sized learning modules that can be accessed on-demand, allowing employees to refresh their knowledge or learn new skills as needed.
- Mentoring and coaching: Pairing employees with more experienced colleagues can provide invaluable support and guidance, as well as foster a culture of continuous learning.
4. Real-world example: Performance support in action
Consider a Fortune 500 company that recently implemented a new CRM system. As part of the rollout, employees received comprehensive training on how to use the new software. However, they still encountered challenges when trying to apply their new knowledge on the job. By implementing performance support tools such as job aids, microlearning modules, and a help desk manned by CRM experts, the company was able to address these challenges and significantly improve employee productivity and satisfaction.
5. Learnexus: Your partner in performance support excellence
At Learnexus, we understand the importance of performance support in driving employee improvement. Our marketplace is designed to help managers find and hire highly skilled freelancers with expertise in learning & development, ensuring that your organization can implement effective performance support strategies. By partnering with Learnexus, you can save time, reduce costs by up to 47%, and eliminate procurement issues with a single master services agreement. Embrace the power of performance support and transform your organization into a dynamic, high-performing environment.
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